Support network

As a member of the EF Foundation family, you are part of a nationwide exchange network. We are the only high school exchange organisation that offers multiple levels of support: local, regional and national.

Two levels of support

Our unique system means that someone is always available to give help or ideas.

International Exchange Coordinators (IECs)

IECs are the heart and soul of EF Foundation in local communities. They find and screen host families, maintain relationships with local high schools, and support families and students during the exchange year.

So that our IECs can run successful exchange programs in their communities, EF Foundation offers both local and national trainings on subjects ranging from cultural differences to Australian state regulations. IECs also have 24/7 access to emergency support from the national office.

EF Foundation Staff

Located in our national headquarters in Sydney, NSW, our full-time staff is dedicated to creating positive exchange experiences for students, families, and coordinators. We handle a wide range of administrative and logistical details. The Country Program Manager and Regional Manager work with IECs to select host families, provide guidance and support over the phone throughout the exchange year, and handle administrative tasks.

Our national office staff is available toll-free throughout the year to speak with families, students and coordinators on any issues that arise. In addition, a staff member is on call 24-hours a day, 365 days a year in case of emergency.